Connected troubleshooting assists our customer's trace and resolves faults in their equipment or operation. The remote fault identification aids in prompt resolution of issues and assists in a faster production recovery.
Reduced skill-shortage related risks in remote locations
Faster and more accurate response to process performance issues
Avoid repetitive performance issues
Enhanced operational decision-making
Our connected troubleshooting, using our Asset Analytics platform, reduces the time required to resolve equipment-related issues whilst also providing improved, informed solutions. This solution increases equipment availability and reliability.
How does it work?
A secure data collection solution connected to your equipment relays data to Outotec experts and provides necessary and relevant data to resolve issues.
Outotec Connected Troubleshooting service is available for equipment or process based on customer requests. We use data from customer's equipment to analyze their issues remotely. Outotec expert network is available to ensure all customer cases are solved in a timely manner.
Best Outotec experts troubleshooting site issues remotely
Solving process and equipment related incidents and problems
Finding root causes for problems faster
Decision-making support and guidance for fault correction