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Experts working at the new metso performance center in Chile.

Performance Center

Take control of your site with remote support & optimization

Mining continues to be more remote and complex than ever. However, this is no excuse for a lack of responsiveness. When things go wrong, the ramifications can add up quickly. Our Performance Centers provide timely and accurate remote expertise, to help you stay ahead of problems and prevent them before they occur.

With the Performance Center you can

Peace of mind


Predict and prevent to get ahead of issues before they start


Ensuring operations & guidance

Gain access to our experts with recommendations and assessments using real-time analytics

Process optimization

Identify and sustain continuous development and performance through proactive collaboration 

Production performance

Production performance


Optimize your process and improve realibity 

Check the video
It's time to adapt, improve, optimize, thrive
Take control of your site with remote support and optimization.  We can support you in various ways to improve process efficiency, stability, and reliability.

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Performance Center - Hubs for all remote digital services

Connecting equipment, processes, people, and technology, our new Performance Centers feature:   

  • State-of-the-art facilities custom-built for collaboration
  • Applying the highest level of cybersecurity
  • Offering holistic services for both Metso Outotec and non-Metso Outotec equipment

Our ability to resolve issues quickly and efficiently is based on connecting our team of experts. It all comes together with three levels of prevention: 

First-line prevention: Specialized engineers
Equipment, process, and technology engineers monitor your data in real-time. They identify trends, derive insights, and alert the team when issues arise. At that time, they can provide immediate remote assistance for speedy problem analysis and resolution.

Second-line prevention: Expert advisors
Our advisors understand your application and operational realities. They have a holistic understanding of how each piece connects and can escalate complex problems with the support of Metso Outotec’s global network.

Third-line prevention: Global network
Our global network of reliability engineers, field service, and equipment experts are used to benchmark issues and will support long-term solution development.

Increasing reliability

Connected Analytics

Combining equipment condition monitoring with predictive analytics to help you get ahead of problems before they start.

Remote maintenance support

Providing specialized technical assistance and emergency support on- and off-site.
Digital technology, lens used for remote diagnostics through augmented reality
Metso experts on-site monitoring and optimizing data using digital tools
Enhancing stability

Advanced instrumentation monitoring & maintenance

Integrated instrumentation monitoring of visio and audio systems using optimized data.
Improving process efficiency

Process monitoring & optimization

Providing real-time solutions for your operations through advanced process controls, instrumentation, consultation, and remote process analysis.


Metso Outotec expert providing real-time support using remote process analysis
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