Performance Center

Take control of your site with remote support & optimization

Mining continues to be more remote and complex than ever. However, this is no excuse for a lack of responsiveness. When things go wrong, the ramifications can add up quickly. Our Performance Centers provide timely and accurate remote expertise, to help you stay ahead of problems and prevent them before they occur.

With the Performance Center you can

Peace of mind

Predict and prevent to get ahead of issues before they start

Ensuring operations & guidance

Gain access to our experts with recommendations and assessments using real-time analytics

Process optimization

Identify and sustain continuous development and performance through proactive collaboration

Production performance

Optimize your process and improve realibity

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It's time to adapt, improve, optimize, thrive

Take control of your site with remote support and optimization. We can support you in various ways to improve process efficiency, stability, and reliability.

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Performance Center - Hubs for all remote digital services

Connecting equipment, processes, people, and technology, our new Performance Centers feature:

State-of-the-art facilities custom-built for collaboration
Applying the highest level of cybersecurity
Offering holistic services for both Metso Outotec and non-Metso Outotec equipment

Our ability to resolve issues quickly and efficiently is based on connecting our team of experts. It all comes together with three levels of prevention:

First-line prevention: Specialized engineers
Equipment, process, and technology engineers monitor your data in real-time. They identify trends, derive insights, and alert the team when issues arise. At that time, they can provide immediate remote assistance for speedy problem analysis and resolution.

Second-line prevention: Expert advisors
Our advisors understand your application and operational realities. They have a holistic understanding of how each piece connects and can escalate complex problems with the support of Metso Outotec’s global network.

Third-line prevention: Global network
Our global network of reliability engineers, field service, and equipment experts are used to benchmark issues and will support long-term solution development.

Increasing reliability