Located in the industrial sector Surabaya Industrial Estate Rungkut and close to our mining customers in the region.
Our Service Center has almost 1850m² overall floor space with 3 overhead cranes with a capacity of 6.3 T, 20T, and 50T, including 350m² workshop area and 500m² administrative offices.
Metso Outotec Surabaya maintains the following international certification ISO 9001 (quality), ISO 14001 (environment) and ISO 45001 (safety)
Our Surabaya service centre was established in 2007, dedicated to servicing our mining customers in Indonesia and the local Asia Pacific region.
We offer a full range of services to precisely inspect, repair and return your equipment and components back to service to minimize your downtime.
Along with providing industry-leading equipment repairs, the team at Surabaya can also support with highly trained Field Service Teams (both national and expat labour) for on-site repairs, project management, modifications, installations, preventative maintenance, shutdowns, inspections and audits, training and technical support.
The Surabaya Service Center is strategically installed to manufacture, assemble, repair, repower and improve the availability of equipment from the main mining companies in Indonesia and other countries in the Asia region.
A wide range of services are delivered including local engineering and manufacturing, equipment assembly, overhaul, component recovery, technical support and comprehensive repairs.
At Surabaya, our repairs are carried out to the same exacting Metso Outotec standards worldwide to deliver the value, consistency, reliability and safety that our customers expect. All repair work is backed by our regional warranty policies.
- Fabrication bay
- Refurbishment area
- Assembly area
- Tools room
- Repair bay
- Paint booth
- Spare parts storage
We have a team of more than 50 personnel and specialists at Surabaya. This includes our manager, superintendents, supervisors, safety and quality inspectors, as well as administrative support staff.
Our team of expert technicians are skilled in trades such as boiler making, welding, plastic welding, fitting and specialized painting.